IN General

What we do for you:

• All employees are offered a corona test weekly.
• All employees were provided with information, instructions for actions and hygiene and trained accordingly
• Increased cleaning intensity through regular disinfection of exposed surfaces such as door handles, card terminals and lift buttons
• Introduction of additional cleaning routines and regular training routines​
• Disinfectant dispensers for hand hygiene are available at the hotel
• Illustrated notices with hygiene rules in all rooms​

WHAT DO I HAVE TO CONSIDER AS A GUEST?

There is no obligation to wear masks or to keep a safe distance. 
The wearing of masks is on a voluntary basis and upon request and availability, the tables are placed so, that we keep the safety distance of 1.5m.

Due to the Covid-19 pandemic, there are travel restrictions on entry from many countries. When entering from risk areas or by air, there is an obligation to digitally register for entry, an obligation to test / provide evidence and an obligation to quarantine. See: https://www.auswaertiges-amt.de/en/coronavirus/2317268

Essential points from this:

• There are transport bans from countries with virus mutations: There is a transport ban for countries in which virus mutations are widespread (so-called virus variant areas). Transport company, e.g. B. Airlines or train companies are not allowed to transport people from these countries to Germany.
• Digital entry registration: Travelers who have been in a risk, high incidence or virus variant area in the last 10 days must register at www.einreiseanmeldung.de before arriving in Germany and provide proof of the Carry your registration with us when you enter the country.
• Travelers can find further information on the transport ban on the website of the Federal Ministry of the Interior and on the website of the Federal Ministry of Health. The list of virus variant areas is published on the website of the Robert Koch Institute.

Safety in all Areas

Front DESK:

• ​We have provided disinfectants at the entrances and exits in the hotel
• ​If possible, please pay your entire bill cashless​

ROOMS:

• If you have already paid for everything, please drop your room card in the box provided at the reception
• Our housekeeping staff cleans the rooms according to hygiene standards following the necessary pandemic measures
• For reasons of hygiene, you will currently not be able to use all the paraphernalia in the rooms, as we have removed, kettles,
  ​bedspreads, and mini bars for your well-being​

BREAKFAST:

• Please let us know your desired breakfast time upon arrival
• Upon request and subject to availability, the tables will be placed so that we maintain the necessary safety distance
• ​A breakfast buffet is also offered in our restaurant on many days. The "buffet glove" (disposable glove) is an effective alternative that we make available to our guests for one-time use during self-service at the buffet. The use of disposable gloves and the wearing of medical mouth-nose-cover is voluntary.

RESTAURANT, Bar or Outdoor Gastronomy:

 
• We have provided disinfectants at the entrances and exits
• Please wait to be seated by our service personnel
• ​If requested and possible, the tables are set up so that we can keep a safe distance​
  

Conference Area:

• Use the disinfectant dispensers in the conference and event area
• On request and availability the conference room is fitted with 1.5 m distance between chairs
• Whether you have to wear the mouth-nose-cover inside the conference room is up to your organizer
• In the break area you will find a clearing station, please leave your used dishes there
• During the coffee break, please leave the room so that our staff can ventilate
• Please do not leave any documents in the room
• The conference room is disinfected every evening

WELLNESS Area:

• Our wellness area (fitness center, pool and saunas) is available for hotel guests exclusively
• We ask you to clean and disinfect the equipment in the fitness area after use.
• An appointment must be made for treatments and is also available to non-hotel guests

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Bad Nauheim, May 11th, 2022

We are very happy to be your host and wish you a pleasant stay!